NM
Naledi M
1 reviews | Active since Jun 2020
11 Jun 2020, 16:21
EGIFT NOT RECEIVED
I purchased an egift on Monday the 1st of June...that thing takes few minutes to be sent but even today the 11th of June I am still waiting..I spent almost R500 airtime calling the call center and not getting any help;they seem to forget that their number is not toll-free..the consultants, they are failing to assist..I will never again buy from any TFG store
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TFG's replyOfficial
31 Aug 2020, 16:10Dear Naledi Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Best regards,
TFG's reply31 Aug 2020, 16:10
Official
Dear Naledi Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Best regards,