NO
Nixcky O'Neill

1 reviews | Active since Feb 2022

24 Jan 2023, 08:59

Don't ever apply for TFG

I am soooo sick of TFG accounts honestly if i could rate them in a negative i would. They've been pestering me for months about my account being in "arrears" i am currently on unpaid maternity leave and this country being what it is i haven't been able to claim UIF. I couldn't understand why i wasn't able to keep up with all my payments until i opened my account statement online this morning. Where i noticed i am being charged nearly R21 everytime these pestering people call me (which is nearly 3-4 times a day before i had to block their numbers) they would call you 6 oclock in the morning or 9 at night for nonsense!!! Secondly every damn sms they send being R3 which they send a thousand every day. I am fully aware that i am not paying as much as you would like but I have not missed a single payment even if it was just R50. But you guys are money chasers and don't give a Sh#t about your customers i would never ever ever recommend any one to get a TFG account. I cannot wait to finish paying you guys just to close this account because its a *******.

0
Replies (1)
TFG
TFG's reply24 Jan 2023, 14:46
Official
Dear Nixcky,
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.    
Kind Regards TFG Customer Support Team