AC
Ash C
1 reviews | Active since Mar 2013
16 Jan 2021, 15:11
Dont buy online - service is shocking
I placed an online order and recevied the incorrect sizes. The first 3 emails to TFG were not even read correctly by them, they provided the wrong information despite my having put everything that was needed to fix the situation into the very first email. Situation still not resolved and quite frankly they don't care. Don't recommend and wouldn't buy again.
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Replies (2)
TFG's replyOfficial
18 Jan 2021, 08:20Dear Ashleigh Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply18 Jan 2021, 08:20
Official
Dear Ashleigh Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
AC
Ash C's updateReviewer Update
01 Feb 2021, 09:17"This matter will be addressed and resolved with the highest priority "
I have still not received a refund for my return
I have still not received a refund for my return
AC
Ash C's update01 Feb 2021, 09:17
Reviewer Update
"This matter will be addressed and resolved with the highest priority "
I have still not received a refund for my return
I have still not received a refund for my return