aP
ayesha P
1 reviews | Active since Jan 2014
06 Aug 2020, 11:51
DO YOU CARE ABOUT YOUR CONSUMERS??????????????? I THINK NOT.
YOU GUYS SUCK
TRAIN YOUR STAFF.
GET A BETTER SYSTEM FOR YOUR ONLINE PURCHASES
GET MORE COMPASSIONATE STAFF WHO WILL RESOLVE ISSUES OR ATLEAST TRY.
GET STAFF WHO RESPOND TO EMAILS AND ACTUALLY CALL BACK WHEN THEY SAID THEY WILL.
DRAINED
UNHAPPY
NEED TO SPEND MY MONEY ON TAKEALOT INSTEAD
I WAS A LOYAL CONSUMER WHO TOLD PEOPLE THAT TFG PROVIDES THE BEST SERVICE, IMAGINE HOW THIS CONVERSATION WILL TURN AROUND NOW.
NOT THAT YOU GUYS CARE.
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TFG's replyOfficial
18 Sept 2020, 10:20Dear Ayesha Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply18 Sept 2020, 10:20
Official
Dear Ayesha Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team