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Reon C

1 reviews | Active since Nov 2022

11 Nov 2022, 13:15

DO NOT OPEN TGF ACCOUNT!!

What a **** place to have an account with! DO NOT open an account with these assholes!! They don't care if you lost your job and dont have money to pay! My wife got a job and is starting in January so then she will be able to pay her account again, but they dont care and keep on harassing her. I mean do we have to **** out the money?! She paid R50 less than the minimum payment and they said they cant close the months books and see that as a payment. Real pathetic *******s!

0
Replies (4)
TFG
TFG's reply11 Nov 2022, 13:26
Official
 Good day Reon
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately. 
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
 
RC
Reon C's update11 Nov 2022, 13:31
Reviewer Update
Whatever! You don't give a **** for your customers... My wife had explained this numerous times to you and you still dont care and keep on harassing her. Where as Woolworths and mrp said that they understand and she can start paying end of January...

I WILL NEVER RECOMMEND ANYONE TO OPEN AN ACCOUNT WITH YOU!
YOU SHOULD BE ASHAMED!!
RC
Reon C's update11 Nov 2022, 13:37
Reviewer Update
And another thing, how dare you threaten people who are unable to pay due to being unexpectedly unemployed?!!
I'm so ****ed with tgf!
RC
Reon C's update11 Nov 2022, 13:38
Reviewer Update
And also tell your call center to have more manners!! They are extremely rude! When you try to explain something to them they put the phone down in your r ear