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Nisha N

1 reviews | Active since Jun 2013

14 Jan 2021, 17:44

Do not buy from @HOME - they have taken my R10000 and I havent received delivery yet!!!!!!!!!

Not even deserving of a 1 star! Your TFG order *** - purchased in November - Willow Lounge Suite from Sandton City for Delivery to my daughter in Cape Town. Please note that I paid cash. To date, I have not received the item - I paid over R10000 in cash.

This is against the NCA - how is it possible that a store can take my money and 2 months later, not even have to courtesy to give me my furniture. I have made several calls to the store and to TFG - and no one is helping me.

My cell no is ***

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Replies (1)
TFG
TFG's reply15 Jan 2021, 08:40
Official
Dear Nisha
 
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. 
This matter will be addressed and resolved with the highest priority.  
 
The reference number for this query will be emailed to you shortly.    
 
Kind Regards 
TFG Customer Support Team