1 reviews | Active since Feb 2012
Do I need to beg you for my statements
<p>Why do you not want to give me my statements. Should I not pay my instalment for you to wake-up?</p> <p>Some time in Nov or Dec you sent me an sms to state that you can’t send me my statement because my e-mail address is not correct. I rep**** to that sms as advise that it was your incompetence that prevented the e-mail from coming through to me as you deleted the last letter of the e-mail address. previous statements came to. but by some miracle the last letter of the e-mail address vanished and you have the nerve to make it look like it is my fault.</p> <p> </p> <p>After that, despite my continuous follow-ups............NOTHING.</p> <p> </p> <p>I am also not sure if you updated my postal address. I NEED TO SEE THIS ON THE STATEMENT.</p> <p> </p> <p>YOUR SERVICE IS PATHETIC. I CANT WAIT TO PAY THIS ACCOUNT UP AND CLOSE IT!!!!!!!!!!!!!!!!</p> <p> </p>
Good day Mr Padiachi,
Thank you for your comment.
Your enquiry has been escalated to the Customer Services Department and a senior will be in contact with you soon.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind regards
The Customer Support Team
Good day Mr Padiachi,
Thank you for your comment.
Your enquiry has been escalated to the Customer Services Department and a senior will be in contact with you soon.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind regards
The Customer Support Team
