Dissappointed in SA Rugby Subscription

On 8 Feb I went onto the TFG group website and subscribed for a SA Rugby Magazine for 6 months for my son. I made payment and received confirmation of payment on 8 Feb. I have been trying to get hold of someone to find out if my subscription has been confirmed and when I can expect my magazine. It is the 27 Feb, I might as well buy it in the shop. This is an absolutely terrible experience. My 10 year old goes to the post box daily and is disappointed each time. I need my magazine by tomorrow.