TR
Tercia R
1 reviews | Active since Jun 2019
08 Jan 2020, 16:14
Dissapointed and angry
I bought kiddies shoes online on black Friday, they cancelled the order but didn't refund me the money. When i go to their stores they tell me to contact online team, i tried to contact online team until today i haven't got my money back. They keep on giving excuses.
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TFG's replyOfficial
09 Jan 2020, 10:56Dear Tercia Kgadi Rampedi
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
Feedback for this query will be emailed to you shortly.
Kind RegardsTFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
Feedback for this query will be emailed to you shortly.
Kind RegardsTFG Customer Support Team
TFG's reply09 Jan 2020, 10:56
Official
Dear Tercia Kgadi Rampedi
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
Feedback for this query will be emailed to you shortly.
Kind RegardsTFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
Feedback for this query will be emailed to you shortly.
Kind RegardsTFG Customer Support Team