DISSAPOINTED

<p>I placed an online order with HI-ONLINE for Cosmo Tablet on the 22nd and it was delivered on the 23 without a sim card and no instructions on how to insert a sim card. I then checked the manual there was nothing then decided to phone Mobicel, the lady from mobicel gave me the instruction on how to insert a sim card, i don’t know maybe I didn’t understand her as I tried to insert a sim card several times then it went through inside and just stuck there. I am just confused, I took the Tablet to Foschini store in Boulders and after a long time not getting feedback from them, then on the 06-04-17 at 10h53 the gentlemen from Foschini phoned and said that Mobicel can’t also take the sim card out from the Tablet so the Manager is saying that i must come and get a new Tablet as a replacement, at 11h04 he phoned again saying that Hi-online has decided to take the Tablet to another repairer which was fine by me, at 11h22 he phoned again saying that they will quote me and I will have to pay the repair. I am really sad on how my situation has been handled.</p>