ZN
Zukiswa N
1 reviews | Active since Aug 2020
01 Aug 2020, 11:02
Disgusting TFG online service
Tfg online shopping is by far the worst ever.. *********** call center agents that have totally different answers for 1 question, their online doesn't give you different options of method of payment in future payments once you used a specific one. You can't reroute parcels and they take forever to refund you. You get told more of what you CAN'T do then what they can actually assist or do for you. I've had a very very very bad experience. Ewww!!!
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TFG's replyOfficial
18 Sept 2020, 10:40Dear Zukiswa Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply18 Sept 2020, 10:40
Official
Dear Zukiswa Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team