CA
Colette A
1 reviews | Active since Dec 2020
16 Dec 2020, 08:00
DISGUSTING SERVICE!!!!!!!!! THE WORST BY FAR!!!!!!!!
I ordered some items online which was delivered to the store by nobody bothered calling me until I had to call around and follow up. I requested they return the items and refund me... It's been 4 months that I'm struggling... Keep in mind they charged me for the items I never received, so I've been paying for basically nothing!!!!!!!!!!!! TFG is a freaking joke the worst customer service on the planet... I can't wait to close this account!
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TFG's replyOfficial
17 Dec 2020, 14:30Dear Colette Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply17 Dec 2020, 14:30
Official
Dear Colette Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team