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Paballo M

1 reviews | Active since Jan 2020

16 Jan 2020, 18:52

Disgusting Service from TFG online

This is my third or fourth review about how TFG is disgusting. On the 6th of December 2019 i placed an order online and on the 10th of December 2019 I received an email from TFG telling me that my order has been cancelled due to lack of stock or not in good condition, i called the department and they told me to complete the refund which i did and i sent them my banking details but TFG only processed my refund on 20th of December 2019 and i was told it will take only 3-10 working days which i did receive and wrote my first review here at Hello Peter. On the 3rd of January 2020 I received an email asking me to send my banking details again which i did. On the 6th of January 2020 i wrote to hellopeter again about the terrible service and received an email on the 6th of January 2020 letting me know that my refund was processed on the 2nd of January 2020 and that i will receive my refund between 7-10 working days but until today its the 16th of January I haven’t received my refund. You guys think we are stupid, i have had enough now, am suing TFG for all this headache about my money, see you in court.

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