Disgusting Service from TFG and Staff

WORSE business i have ever dealt with. I have two accounts - 1 @home and 1 FIX. I have never been late with my payment in all these years. My bank does not allow you different instances of the same beneficiary so the payment for @ home went to Fix. I was called 5 times a day hounded and treated badly by staff demanding the 400 even though i told them it will go through the next payment. I paid on the 20th which is 20 days late. The listed me on the credit beareau as being more than 1 month late among other notes make discrediting me. My credit score has now dropped from A - Excellent to B. This is absolutely disgusting .I wouls like this removed. I will be going to the consumer regulator as well as other authrities to complain.