Disgusting online service

<p>About 2 weeks ago my bf ordered a size 3 adidas superstar for me on his account online as a Christmas gift as they didnt have sizes in store he sent it to my home address and I recieved it within plus minus 3, 4 days very fast delivery but it was an odd pair it really upset me because Ive been waiting so long for the sizes to become available , I spoke to a consultant and she didn't even applogise for the inconvenience , I then called again and spoke to a different consultant and he then assisted me and apologised (thank you clinton) he then told me I should order another pair and I did using my credit this time because reversing the credit onto my bfs account would take a few days wich I feel is unexceptable they also said I can return it at a store but why would I inconvenience a store when it's not their fault ,I ordered the same size nd shoes AGAIN using my account that I specifically opened to purchase online , I recieved the shoes 09/12/16 2 days after purchase once again speedy delivery , but it was once again an odd pair