AL
A L

1 reviews | Active since Jun 2015

19 Dec 2017, 11:24

Disgusting *********** staff @ Donna Claire Promenade

Good day,

So after I complained suddenly everyone jumped on the bandwagon to help but, up until today I am still without a phone. The AM Colleen promised to keep me updated but, i still have not heard from her or Natalie.

Apparently the phone was sent to the incorrect repair Centre and then back to the shop and then back to some repair centre.

Please can you urgently attend to this matter. I want my phone for the latest Friday and I want it fixed. It can never take so long as this is the 4th week now.

Regards

0
Replies (2)
AL
A L's update19 Dec 2017, 11:29
Reviewer Update
FYI - this is regarding the Huawei y5 that cannot view pictures as it says "no thumbnail available"
TFG
TFG's reply19 Dec 2017, 12:45
Official

Good day ****ed789

Thank you for your comment.

The information has been brought to our attention and will be escalated to the Foschini Operations department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team