DISGUSTING DELIVERY SERVICE AND ONLINE PROCESS

I BOUGHT A PAIR OF SNEAKERS ON THE 1 AUGUST, THESE WERE MEANT TO BE DELIVERED ON THE 8 AUGUST WHEN I CALLED TFG THEY TOLD ME THE COURIER COMPANY WILL COMMENCE WORK ON THE 12 AUGUST.

ON 12 AUGUST I CALLED THE PARGO PICK UP POINT AND THEY TOLD ME THEY HAVE NOT RECEIVED THE PACKAGE EVEN THOUGH I GET SMS NOTIFICATIONS THAT THEY HAVE THE PACKAGE. TODAY IS THE 14 AUGUST AND I HAVE NO IDEA WHERE MY PACKAGE IS?

I AM HIGHLY DISSAPPOINTED WITH THIS ONLINE PURCHASE, DELIVEREY AND EVERYTHING CONCERNING MY ORDER! IM NEVER GOING TO USE THIS SERVICE EVER.....