OM
Omphile M

1 reviews | Active since Dec 2019

20 Oct 2020, 09:13

Disgusted service

I bought pair of all star on the 12 October 2020 and it was delivered on the 19 October 2020,yeppeeee only to find out that they're both left, the other left is converse all star and the other is all star, the other left is very dirty and the other one brand new. So I went to pan African mall to get my refund and I was told that they can't accept as it would be their loss and told me that it's ****, the original all star doesn't have a size on the sole. I took the pictures and sent email to onlinetfg and I haven't got their respond, guys Please be careful on the stuff you receive from this store.

0
Replies (3)
OM
Omphile M's update20 Oct 2020, 09:34
Reviewer Update
I bought the all star from Totalsports online to be specific.
TFG
TFG's reply21 Oct 2020, 17:03
Official
 Dear Omphile Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority.   The reference number for this query will be emailed to you shortly.     Kind Regards TFG Customer Support Team 
OM
Omphile M's update21 Oct 2020, 21:37
Reviewer Update
Cannot wait to payoff my account and close it, can't deal with such Horrible service anymore.