1 reviews | Active since Dec 2016
DISGUSTED BY THE FIX AND FOSCHINI GUGULETHU MALL!!!
I am super disappointed by both the Foschini and The Fix stores in Gugulethu Mall Cape Town. On Friday 6 August, I returned clothing which I bought at Foschini and at the Fix last month on 5 July 2021. Both of these stores refused to take the clothes saying 30 days has passed!!! ARE YOU FREAKING SERIOUS!!!! They refused to take the clothes because I returned them one day later!!! Not 40 days later, 31 days later!!!!! Taxis just started operating in Capetown literally on 2 August, there was no way for me to get to any mall to return the clothes in the past 3 weeks due to taxi violence. On 2 August I returned to work, and was on double shift for the week, there was no time for me to get to the mall by 5 August to return the CLOTHES. Now Your stores want to moan about me being one day late because I returned the clothes on 6 August instead of 5 August. THAT TIME, I HAVE A TILL SLIP!!! How ridiculous!!!! I WANT MY REFUND, I DON'T CARE IF IT'S GIVEN ON A GIFT CARD, BUT I WANT A REFUND!!! If this isnt sorted out, I will be closing my Foschini ACCOUNT. You will be losing a very good payer.
