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Jemima S

1 reviews | Active since Dec 2020

11 Feb 2021, 10:03

Disgusted at your service!

On Sunday morning the 7 February 2021 I visited Foschini store in Cape Gate mall. I was standing in the line (1st in line) awaiting to be helped. I had my baby in his pram so the 3 ladies behind the counter sure as hell noticed me. A lady and her husband out of no where walking straight to the counter, her husband told her my wife you are jumping the queue, him standing a distance from me heard him, as well as the ladies at the counter. His wife looked at me and continued to the counter. What made me so angry was the staff helped her first instead of me standing there knowing well I was there first. Poor service man! I am disgusted!

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Replies (1)
TFG
TFG's reply12 Feb 2021, 08:37
Official
Dear Jemima
 
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. 
This matter will be addressed and resolved with the highest priority.  
 
The reference number for this query will be sent to you via sms shortly.    
 
Kind Regards 
TFG Customer Support Team