WK
Waheed K
1 reviews | Active since Jul 2020
02 Jul 2020, 00:09
************** of women with larger fingers
I bought a wedding ring today at your store on longbeach.. This size is to small.. I was told by the staff that it will b sent away to made bigger.. It's has 3 bands and I was told I would be charged for each band to be made bigger.. This is false advertising as I paid for the ring and why should I now pay to have it made bigger.. Im very unhappy with the assistance I got as I do think it's unfair that after purchasing the ring to be told I have to now pay for all 3 bands to be made bigger. This is ************** for woman with larger fingers and very unprofessional from a company as big as the foschini group
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Replies (1)TFG's replyOfficial
11 Sept 2020, 10:19Dear Waheed
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
TFG's reply11 Sept 2020, 10:19
Official
Dear Waheed
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
