Discriminating! Pathetic!

Item: TFG
Rating: 1

5th complaint. I have sent 33 emails. No response. Still can't purchase online. No response. I am physically unable to go to a store but not one person has had the decency to resolve this issue. I am even going to respond to this for u and I am going to copy and paste the same way u do 21 Nov 2021, 13:09

Good day Kim We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention. We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards TFG Customer Support Team

Still no response

Helpful (0)

Replies (1)

TFG's replyOfficial

25 Nov 2021, 08:22

Dear Kim Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team

TFG's reply25 Nov 2021, 08:22

Official