Disaster

I recently ordered a phone from Hi-Online after confirming with their Support desk that the phone was the correct model. Later turned out to be falsely advertised, the model was incorrect and they then tell me they cannot cancel my order and I’ll have to return it in store myself.

Then, I ordered the correct phone but after opening the package, I see that it is network locked. It should state clearly on the website, in plain language, that the device is network locked.

There was one model where it was labelled “network locked” in the product description but I explicitly ordered the model that didn’t have that description.

Never order from this website.