TS
Tiaan S
1 reviews | Active since Dec 2021
24 Dec 2021, 12:10
DISAPPOINTMENT
I am utterly disappointed, I ordered almost R3000 worth of stuff from you on the 16th of December Estimated delivery is due today but I received and SMS saying there is going to be a delay of 2 working days . What disgusts me the most is that the courier company DAWN WING has had the package by them from the 18th and estimated delivery on their tracker says it will be delivered on the 28th of December.
This makes me furious , the stuff I ordered were supposed to be my families Christmas gifts .
I will close my account by you guys .
This is ****ing totally unacceptable.
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TFG's replyOfficial
24 Dec 2021, 12:21 Dear Tiaan Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply24 Dec 2021, 12:21
Official
Dear Tiaan Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team