FP
Fatiema P
1 reviews | Active since Aug 2019
26 Nov 2019, 11:27
Disappointment
I'm not Happy with the online shopping at both Sportcene and Totalsports you order something online there shows stock availability but when time comes, no stock and they just inform you via Sms The order has been canceled. Why advertise stock when there's nothing they should just not advertise something they don't have stock of. I hope they can improve this level of service as it causes alot of upset to customers who love online Shopping, who lives far away from malls and who simply does not have time to go in store.
Helpful (0)
Replies (1)0
Replies (1)TFG's replyOfficial
26 Nov 2019, 14:30Dear Fatiema Pereira
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
TFG's reply26 Nov 2019, 14:30
Official
Dear Fatiema Pereira
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
