LG
Len G
1 reviews | Active since Apr 2021
01 Apr 2021, 20:51
Disappointing Service from TFG
Purchased a defective item from Duesouth Escape just before all the stores closed. Sent an email reporting that the item is defective 3 months ago as I was unable to take it back to a store as they are all closed. No feedback received regarding my enquiry to date. Very disappointed with the service received.
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TFG's replyOfficial
04 Apr 2021, 12:31 Dear Len Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
TFG's reply04 Apr 2021, 12:31
Official
Dear Len Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team