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Thembisile T
1 reviews | Active since Jul 2010
30 Mar 2023, 16:02
Disappointing service
I've had an account with TFG for many years, paying it very well. I've closed my account but recently asked that it get reopened. The account has been made active but has no funds. I was sent from pillar to post trying to get this sorted and eventually all I got was a declined sms with no explaination. I'm so disappointed because I was in business with TFG for many years.
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TFG's replyOfficial
31 Mar 2023, 07:32 Dear Thembisile
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply31 Mar 2023, 07:32
Official
Dear Thembisile
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team