CA
Chantel A

1 reviews | Active since Jan 2017

20 Jan 2017, 11:47

Disappointing and false adverti*****t

<p>In November i received a call from one agents that had such a smooth mouth about the Superclub magazines subscriptions. She told me that i can even apply for a bursary for my child.</p> <p> </p> <p>Now that i call in after 2 days where no one even picks up the fone, i was told that no i cannot apply for a bursary, every month 3 customers names are randomly selected for a bursary. </p> <p> </p> <p>If i knew this i would not have subscribed, I am not happy at all, if this is the type of service that a valued customer receives who pays on time, then i will be closing this account asap</p>

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Replies (1)
TFG
TFG's reply20 Jan 2017, 13:08
Official

Good day Miamoo31,

Thank you for your comment.

We have escalated your concern to the Publications Department who will revert with feedback soon.

Thank you for contacting us regarding your experience.

Kind regards

The Customer Support Team