MM
Matsei M

1 reviews | Active since Oct 2018

11 Dec 2020, 07:59

Disappointed?????

Am highly unhappy about the pathetic service from TGF/Total sport Online. I orders sneakers on the 27th of November, Got 1 pair yesterday only to find out that it's the incorrect color . i called their stupid customer care thingi, I was advised that I need to go exchange the sneakers: Now my question what if I bluddy struggle to get the correct color????????????? I already paid so you tell me?????? Again when am I getting my other pair??/ am I gonna get the correct PAIR OF SNEAKERS???Am disguised can someone REVERT.... Ohhhhhhhhh cherry on top the invoice has the correct color written, what nonsense is thissssssssssssssssssssssssss

0
Replies (1)
TFG
TFG's reply11 Dec 2020, 08:36
Official
Dear Matsei  Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.

This matter will be addressed and resolved with the highest priority.   The reference number for this query will be emailed to you shortly.     Kind Regards TFG Customer Support Team