MS
Moosa S
1 reviews | Active since Nov 2021
09 Nov 2021, 15:14
Disappointed client
On the 8/11/21 someone phoned me from TFG..i was busy for awhile and i tried to phone customer service but it is not user friendly....you cant get to speak to a consultant. I phoned 17 times this number *** and nobody answered and nobody tried to phobed me today so i dont know how far is my application. Very disappointed😡😡😡
Helpful (0)
Replies (1)0
Replies (1)
TFG's replyOfficial
09 Nov 2021, 15:20 Good day Moosa We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention. We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards TFG Customer Support Team
TFG's reply09 Nov 2021, 15:20
Official
Good day Moosa We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention. We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards TFG Customer Support Team