1 reviews | Active since May 2020
Disappointed
I made a online purchase on the 12th December 2020 at 13:30pm for a Jordan retro 11. The money was immediately deducted from my TFG account, I received an email from TFG ,Confirming my order. Confirmation of payment, However on Wednesday the 16th December 2020 I received a email from TFG stating that they have been unable to source the product purchased and my order has been cancelled. I then gave their head office a call this morning 17th December 2020 asking why my order was cancelled as upon purchase all sizes were available to purchase. I was given a lame excuse saying that the 'Warehouse never had stock' and that the product was oversold, how is this my problem??Who's problem is this ??I'm now sitting in a predicament as the sneaker purchased was for my son to wear on Christmas day, I even purchased a tshirt to match, I'm extremely disappointment in TFG's Online service and would not recommend it to anyone!!! THIS WAS SERIOUSLY A LOW BLOW!!!
