Disappointed

I am incredibly frustrated with the current situation. Since opening my account last year, I have had to call every month just to obtain my statement. Each time, I receive inconsistent information, and I was assured that my monthly statement would be sent directly to my email. I am tired of having to make these calls each month for something that should be automatic. Other retailers manage to send statements without issue, so why is it so challenging for your team? I urge you to resolve this matter promptly.