NE
Nicole E
1 reviews | Active since Feb 2021
12 Feb 2021, 13:24
Disappointed
I ordered items online and even though it took only 2 days to receive my parcel there were missing items and the color of some items were incorrect. I have been using the online platform for quite some time and this is the first time I have encountered a problem like this and it's very disappointing considering how convenient online shopping is especially in the midst of a pandemic.
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TFG's replyOfficial
12 Feb 2021, 15:22 Dear Nicole Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
TFG's reply12 Feb 2021, 15:22
Official
Dear Nicole Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team