Demo units being sold as New?

Good evening.

I purchased a laptop today(connex) from the markhams store(cape gate) as I need to complete an assignment for work.

The box was opened already and I asked about it before we made payment and I was told that it was kept for a customer that did not pitch up, therefore I may have it. The assistant that decietedly assisted me name is Riyaad/Riaad.

We got home and I switched the laptop on this evening to start my work. To my surprise I see an adverti*****t popping up as a homescreen. When clicked on I have to insert the login details to the profile named "Markhams Cape gate"- meaning they sold me a demo unit that was used in store. I cannot even log into it to change anything as a profile was already made.

If I knew it was a demo unit, I would not have purchased it for obvious reasons. Not only are we in a pandemic, but I am not sure as to how many people touched the laptop prior to me opening it.

So what I'm upset about is the following: * I cannot complete my assignment now(I know it's a personal problem but could have been avoided. * I have been **** to in store regarding why the package was opened before. * The laptop was a demo unit, therefore many people could have touched it without with their hands being sanitized.

If it's sales targets you are after, please do so with integrity. Based on what I experienced today-there is no better way to describe it but as pathetic.