DELIVERY REFUSED TO BE DONE

Good Day I am writing to formally lodge a complaint regarding the failed delivery attempt for my order. The driver refused to get out of the vehicle, claiming that my delivery address is “not secure.” This is completely unacceptable, as all my deliveries from Bash have always been made to this exact same address without any issues. I refuse to accept this explanation. The failure occurred solely because the driver did not want to exit the vehicle, not due to any legitimate safety concern. I expect my delivery to be completed today, as originally scheduled on sms Please treat this matter with urgency. If this issue is not resolved immediately, I will have no choice but to escalate it further.