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Felicia B
1 reviews | Active since Apr 2022
22 Apr 2022, 09:38
Delays
Good morning my name is Enrico Endley am sending this review therefore my phone got ******. And since 4 of April I have been calling sportscene to get the ITC number in order to claim my selfphone insurance in that time frame. It's been almost a month and nothing has come through. Everytime I call sportscene or sportscene call me it's seems to me that this problem will continue what can I do?...
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TFG's replyOfficial
22 Apr 2022, 09:50 Good day Felicia We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention. We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards
TFG's reply22 Apr 2022, 09:50
Official
Good day Felicia We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention. We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards