1 reviews | Active since Jan 2013

16 Feb 2023, 11:29

delay in response

I app**** for an @Home account, 2 weeks ago. i sent all the necessary documentation. I have been calling to make a follow-up, yesterday I called again. I was asked to re-email the documents to the forensic email, which I did. I just received an email saying the email has been rejected by the server. Can someone tell me if my account was approved or not.

0
Replies (1)
TFG
TFG's reply16 Feb 2023, 11:31
Official
 Dear Babalwa 
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.    
Kind Regards TFG Customer Support Team