1 reviews | Active since Mar 2009
Data not working
<p>7days ago. 20th of Feb. I had a call. I registered for this discounted data contract that sounded so good to be true. </p> <p>On Friday the 24th this was activated and I started making calls to my service provider whom is MTN to ask them why can I not have this data working since I see I got data. Coverage is on point with 3G & H+ here and there. I was advised to call TFG to sort this out. I wasted money on airtime to make calls. Even on Saturday I called TFG, 808, 809, back to TFG to fix this. A lady promised to get back to me within 48hrs. It is Monday night at 21h46 and I still don't have anyone contacting me. I am well aware of the 7days cooling period and I think I want out because if this data will not be usable on my phone and no1 can assist. I really don't need the stress. I need to be connected so that I can communicate at ease. </p> <p>Can someone get this sorted or cancel this plan? </p>
Good day rosam,
Thank you for your comment.
We have escalated your concern to the O2O Department and a senior will revert shortly with feedback.
Thank you for contacting us regarding your experience.
Kind regards
The Customer Support Team
Best regards,
Good day rosam,
Thank you for your comment.
We have escalated your concern to the O2O Department and a senior will revert shortly with feedback.
Thank you for contacting us regarding your experience.
Kind regards
The Customer Support Team
Best regards,
