1 reviews | Active since May 2017
****d by The Foschini Group
Most pathetic place to open an account! I received an email with 5 vouchers if I apply online. I waited a month for my account after sending my documents 2x over whatsapp, 2x in store and once on email and calling new accounts department various times.
Finally got my account and hoping to make a purchase online. Just to find out the vouchers are in store purchases only, how pathetic! If you apply online for something you expect also to use the perks of online shopping.
Btw, as a Enterprise Software Developer, their online shop are pathetic! The people who do tfg's development are a disgrace to the community!
I got in store asked the lady if I can use my vouchers in store she said yes, finally happy shoping.... Turns out the vouchers have dates, written so small you need a telescope to see them and it's just numbers NOT IN DATE FORMAT!
I was so angry and disappointed... Every second word in this review should be a swear word!
I made the purchase with greate dissatisfaction and it got worse... I wanted to pay my account in 6 months turns out if you apply online for the account you are not allowed to choose an option of payment it's default to 12 months. Only with in store applications you get to choose.
I felt ****d by TFG! The Foschini Group
We can understand your frustration and disappointment.
Kindly confirm if you were able to redeem your vouchers so we may look into this for you.
We confirm that your payment plan can be changed to the 6 months payment plan should you request to do so.
Kind regards
The Customer Support Team
We can understand your frustration and disappointment.
Kindly confirm if you were able to redeem your vouchers so we may look into this for you.
We confirm that your payment plan can be changed to the 6 months payment plan should you request to do so.
Kind regards
The Customer Support Team
