**** CUSTOMER SERVICE

So I was retrenched in December. I paid my installment in January. My credit insurance was approved after this. It was agreed that the installments would be paid for six months. The retrenchment plan has paid 5 installments thus far. This morning a rud person from TFG collections calls me and acts like the two departments can't seem to communicate. I was explaining that they need to make one more payment and she is telling me I need to call them ARE YOU ****ING SERIOUS!!!! I TOOK RETRENCHMENT INSURANCE WITH TFG NOT A COMPLETELY DIFFERENT COMPANY!!!! WHY DON'T YOU AS COLLECTIONS CALL CLAIMS!!! INSTEAD OF CALLING PEOPLE LIKE THEY DIDN'T PAY YOU IN YEAR! I AM SO DONE WITH TFG I PLAN TO CLOSE THIS ACCOUNT AFTER THIS AND NEVER YSE THEM AGAIN. EDGARS AND GAME RETRENCHMENT INSURANCE DIDN'T GIVE ME ANY OF THESE PROBLEMS THE HAVE THEIR **** TOGETHER!!!