CS
Charne S
1 reviews | Active since Jun 2019
17 Jul 2020, 09:41
Customer service
Your customer service is so bad, no etiquette. I tried calling for assistance in canceling some insurance , I was transferred from one person to the other. I ended up sending an email instead , I am still to this day waiting for feedback. This is bad
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TFG's replyOfficial
17 Sept 2020, 11:23Dear Charne Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply17 Sept 2020, 11:23
Official
Dear Charne Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team