Customer service at TFG

I spoke to Jamie a couple of days ago and we spoke for a few minutes. At the end of the call I was trying to explain something to her regarding payment and then she just ended the call. Correct me if I'm wrong but I'm sure you guys don't train your staff to act like pompous individuals but that was just unacceptable. I received a call today from you guys and the girl that I spoke to said that Jamie made a note on the system to say that I ended the call. Not only did I have to deal with her behavior, which I'm basing the tfg environment on, she **** on record as well.

Please guys, I'm sure you can do better.