MK
Matome K

1 reviews | Active since Apr 2014

10 Oct 2017, 16:47

CURTLEY JACOBS IS THE BEST SERVICE PROVIDER!

I contacted TFG Insurance on the 5th October 2017 to make changes on my jewellery insurance. I spoke with a guy called Curtley Jacobs. He patiently took me through the whole process. On the 09th October I called again to finalize everything. Again, Curtley patiently assisted me to the better end. On the morning of the 10th October, he gave me a call as promised to confirm whether I received a policy schedule. I was very much impressed when he kept his word by writing me an email to confirm the changes before receiving the schedule while reassuring me that all calls are recorded. He also opened the platform for me to contact him further should I have any queries or concerns-Something that many service providers can't do-Taking accountability. This is the best service I've ever received in so many years. Curtley is a man TFG Insurance must always keep. He is the best service provider. Ask me I know very well.

Kind Regards Happy TFG Client

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Replies (1)
TFG
TFG's reply11 Oct 2017, 08:56
Official

Good day Mohlatlego Jonas

Thank you for your comment.

The information has been brought to our attention and will be escalated to the relevant department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team