VV
Vee V

1 reviews | Active since Feb 2019

21 Nov 2022, 13:52

Credit Increase is done manually with no online option

TFG should look into online application for second card and credit increase. We do most of everything online no one has time to fill in forms, print bank statements/pay slips and walk to the shop to submit an application. we should move with the times and less of traditional way of doing things

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Replies (1)
TFG
TFG's reply22 Nov 2022, 07:45
Official
Dear Vee 
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.    
Kind Regards TFG Customer Support Team