SA
Shareden A

1 reviews | Active since Jun 2018

24 Jun 2018, 00:20

**** Online Store

I am very dissappointed in tfg's online store!!...I have been trying to order the Jamie Oliver knives that was on sale but could not even finalise the order as the site kept on trowing me out!! This i tried more than 5 times...At first it said technical problems then I phoned the online stores number where the person was not very helpfull. This I did with my boyfriends account then with mine and it did the exact same thing. I have been a regular customer both online and in the stores. Very disappointed as I realy wanted that knives!!

0
Replies (1)
TFG
TFG's reply24 Jun 2018, 08:53
Official

Good day B08

Thanking you for bringing this to our attention and we apologise for the experience you had to endure.

I will escalate the above complaint to the E-commerce Department and they will provide feedback shortly.

Yours sincerely,

The Customer Support Team

Best regards,