Continued harrassment calls from TFG

Item: TFG
Rating: 1
Author: Zelda S

On 09 Feb 2022 I posted a review regarding harassment calls I receive from TFG from ***. They responded and informed me that they will remove my numbers from their system and I will no longer receive these calls. As from 17 Feb 2022 I am STILL receiving these calls so I ended up blocking the number completely. After blocking that number I started getting more calls from ***. The first time I got a call from that number I told the lady that I already asked that I do not want to get these calls and that they should please remove my number but yet I am STILL getting these calls at all times of the day, some very late at night. Is this going to be a regular thing now? If I block *** am I just gonna get more calls from a different number?? Please TFG, I do not want to get these calls.

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Replies (1)

TFG's replyOfficial

07 Apr 2022, 11:09

Good day Zelda Thank you so much for sharing your experience with us; we completely understand how frustrating this must be. We sincerely apologize for the inconvenience caused. We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team

TFG's reply07 Apr 2022, 11:09

Official