IP
Ihani P
1 reviews | Active since Dec 2020
12 Jan 2021, 08:51
Consolation prize
I wrote a review about a month ago complaining about the way TFG disappointed me by mixing up orders and failing to refund me. I was refunded for the 2 shoes i did not receive. I am still hurt that i did not manage to buy the shoes i wanted to buy,and how i wont get them on sale price again, but i guess we can give them a consolation prize for refunding and the numerous apologies.
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TFG's replyOfficial
13 Jan 2021, 09:44Dear Ihani Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Best regards,
TFG's reply13 Jan 2021, 09:44
Official
Dear Ihani Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Best regards,