RB
RF B
1 reviews | Active since Aug 2018
09 Dec 2020, 12:57
Complaint: Used visor sold (p*** )
Good day,
I bought a "Redbat Colourblocked Visor" online from Sportscene but I must say that I have never been so disappointed. The visor is dirty and have clearly been weared previously. Even the inside of the visor have sweat marks on it. I can just imagine the risk it holds in when you take into account the current Covid-19 pandemic.
I have always been very happy with Sportscene, until this happened.
Regards
Helpful (0)
Replies (2)0
Replies (2)
TFG's replyOfficial
09 Dec 2020, 15:40Dear RF B Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply09 Dec 2020, 15:40
Official
Dear RF B Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
RB
RF B's updateReviewer Update
11 Dec 2020, 09:23Good day,
I received your email feedback today.
I am even more disappointed in the reply, saying that I must take it to a store or arrange for collection.
I already informed you of the damaged or poor quality of the product.
The manner of the correspondence is in poor taste, giving the impression that it will just be brushed of.
I received your email feedback today.
I am even more disappointed in the reply, saying that I must take it to a store or arrange for collection.
I already informed you of the damaged or poor quality of the product.
The manner of the correspondence is in poor taste, giving the impression that it will just be brushed of.
RB
RF B's update11 Dec 2020, 09:23
Reviewer Update
Good day,
I received your email feedback today.
I am even more disappointed in the reply, saying that I must take it to a store or arrange for collection.
I already informed you of the damaged or poor quality of the product.
The manner of the correspondence is in poor taste, giving the impression that it will just be brushed of.
I received your email feedback today.
I am even more disappointed in the reply, saying that I must take it to a store or arrange for collection.
I already informed you of the damaged or poor quality of the product.
The manner of the correspondence is in poor taste, giving the impression that it will just be brushed of.