SB
Sharon B
1 reviews | Active since Jan 2012
09 Jun 2021, 13:40
Complaint TFG acoount
My son bought a cell on his account. TFG have been been billing the cell insurance double on this account for the last couple of months! Totally unacceptable, he is been paying double the whole time for insurance!!! Still awaiting their feedback!
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TFG's replyOfficial
09 Jun 2021, 13:55 Dear Sharon Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply09 Jun 2021, 13:55
Official
Dear Sharon Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team