1 reviews | Active since Jun 2023
Complain
Hey guys I'm really upset with the experience that I got from total sports woodlands, like I went there for shopping and I got admired by a certain shirt then I grab it to the counter and as soon as I get there no 1 was there and I had to raise my hand till a certain *** arrives and when he arrives I politely asked him that how long should I wait to be served and he said do you wanna buy or not as if is a ****a shop then I asked him to call manager he called a certain lady then I asked her that are you a manager she said no our managers passed away I looked at her till they both go to fitting room and left me unattended then I followed them then I have asked them why are they here if they can't give clients service then that *** came to me pushed and trying to grab my phone and I have told him that what you are doing is a serious violence and I might open a case against you,a staff member who was fighting with a client that was a shame and I want to take this further that woodlands total staff really don't know what to do and please help me out I didn't want to take law out of my control by defending myself so I want justice to happen so that this can't be happening in any TFG Stores,this staff must be good example,I'm really angry and I won't tolerate to see that staff again in my life
Thank you for sharing your experience with us.
We are truly sorry for the service you have received. As a customer-focused company, we strive to provide seamless and efficient customer service, and it's clear we let you down.
We would like to assure you that we take your feedback seriously and will be investigating the matter further.
We understand the importance of delivering consistent and excellent customer service, and we will take steps to ensure that this issue does not happen again.
We will send you a reference number shortly and keep you updated on our progress. Thank you for your understanding and patience.
TFG Customer Support Team
Thank you for sharing your experience with us.
We are truly sorry for the service you have received. As a customer-focused company, we strive to provide seamless and efficient customer service, and it's clear we let you down.
We would like to assure you that we take your feedback seriously and will be investigating the matter further.
We understand the importance of delivering consistent and excellent customer service, and we will take steps to ensure that this issue does not happen again.
We will send you a reference number shortly and keep you updated on our progress. Thank you for your understanding and patience.
TFG Customer Support Team
